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Customer care

FAQ

How long does shipping take?
Orders are prepared within 1–3 business days and typically arrive in 3–7 business days within the United States.
Is shipping free?
Yes — shipping is free on all orders over $150 in the United States.
Which payment methods do you accept?
Credit and debit cards, Apple Pay and Google Pay, processed securely through Stripe.
How do I track my order?
Sign in and open My account — every order shows its current status from preparing to delivered.
What does “Coming Soon” mean?
The piece is announced but not yet available to purchase. Follow us on Instagram to catch the drop.