Customer care
FAQ
- How long does shipping take?
- Orders are prepared within 1–3 business days and typically arrive in 3–7 business days within the United States.
- Is shipping free?
- Yes — shipping is free on all orders over $150 in the United States.
- Which payment methods do you accept?
- Credit and debit cards, Apple Pay and Google Pay, processed securely through Stripe.
- How do I track my order?
- Sign in and open My account — every order shows its current status from preparing to delivered.
- What does “Coming Soon” mean?
- The piece is announced but not yet available to purchase. Follow us on Instagram to catch the drop.
